Privacy Policy

Last modified 06/11/2022

 

Alice Lyrics (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used and disclosed by Alice Lyrics.

This Privacy Policy applies to our website, and associated subdomains (collectively, our “Service”). By accessing or using our Service, you acknowledge that you have read, understand and agree to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definition and key terms

To help explain things as clearly as possible in this Privacy Policy, whenever any of these terms are referred to, they are strictly defined as:

  • Cookies: small amount of data generated by a website and saved by your browser. They are used to identify your browser, provide analytics, and remember information about you, such as your preferred language or login information.
  • Person: when this policy mentions “Person,” “we,” “us,” or “our,” it refers to Alice Roosvelt (USA) who is responsible for your information under this privacy policy.
  • Country: where Alice Lyrics or the owners/founders of Alice Lyrics are based, in this case it is Italy.
  • Customer: refers to the business, organization or person who signs up to use the Alice Lyrics Service to manage relationships with your consumers or service users.
  • Device: any device connected to the internet such as a phone, tablet, computer or any other device that can be used to visit Alice Lyrics and use the services.
  • IP Address: Each device connected to the Internet is assigned a number known as an Internet Protocol (IP) address. These numbers are usually assigned in geographic blocks. An IP address can often be used to identify the location from which a device connects to the Internet.
  • Personal: refers to those individuals who are employed by Alice Lyrics or who are under contract to perform a service on behalf of one of the parties.
  • Personal Data: any information that directly, indirectly, or in connection with other information – including a personal identification number – enables the identification or identifiability of a natural person.
  • Service: refers to the service provided by Alice Lyrics as described in the relevant terms (if available) and on this platform.
  • Third Party Service: refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we believe may be of interest to you.
  • Website: “Alice Lyrics” site, accessible via this URL: alicelyrics.com
  • You: an individual or legal entity registered with Alice Lyrics to use the Services.

What information do we collect?

We collect information from you when you visit our website, register on our website, place an order, subscribe to our newsletter, respond to a survey, or fill out a form.

  • Name/user name
  • Phone
  • Email address
  • Mail address
  • Password

How do we use the information we collect?

All of the information we collect from you may be used in one of the following ways:

  • To personalize your experience (your information helps us better meet your individual needs)
  • To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
  • To improve customer service (your information helps us to respond more effectively to your service requests and support needs)
  • To process transactions
  • To administer a contest, promotion, survey, or other site feature
  • To send periodic emails

When does Alice Lyrics use third-party end-user information?

Alice Lyrics will collect end-user data necessary to provide Alice Lyrics services to our customers.

End users may voluntarily provide us with information that they have made available on social media. If you provide us with such information, we may collect publicly available information on social media websites that you have indicated. You can control the amount of information that social media websites make public by visiting these sites and changing your privacy settings.

How do we use your e-mail address?

By submitting your email address on this website, you agree to receive emails from us. You may unsubscribe from any of these email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. We send emails only to people who have authorized us to contact them, either directly or through a third party. We do not send unsolicited commercial e-mail because we hate spam as much as you do. By submitting your e-mail address, you also agree to allow us to use your e-mail address for customer audience targeting on sites such as Facebook, where we show personalized advertising to specific people who have opted to receive communications from us. Email addresses submitted only through the order processing page will be used for the sole purpose of sending information and updates related to your order. If, however, you have provided us with the same e-mail through another method, we may use it for any of the purposes set forth in this Policy. Note: If at any time you wish to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How long do we keep your information?

We keep your information only as long as it is needed to provide you with Alice Lyrics and to fulfill the purposes described in this policy. This also applies to anyone with whom we share your information and who performs services on our behalf. When we no longer need to use your information and it is not necessary for us to maintain it to fulfill our legal or regulatory obligations, we will remove it from our systems or depersonalize it so that we cannot identify you.

How do we protect your information?

We implement a variety of security measures to maintain the security of your personal information when you place an order or enter, submit or access your personal information. We offer the use of a secure server. All sensitive/credit information you provide is transmitted via Secure Socket Layer (SSL) technology and then encrypted in our payment gateway provider database only to be accessed by those who are authorized with special access rights to those systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financial information, etc.) is kept confidential. We cannot, however, assure or guarantee the absolute security of any information you transmit to Alice Lyrics or guarantee that your information on the Service cannot be accessed, disclosed, altered or destroyed by a breach of any of our physical, technical or managerial security measures.

Could my information be transferred to other countries?

Alice Lyrics is incorporated in Italy. Information collected through our website, through direct interactions with you, or from the use of our support services may be transferred from time to time to our offices or staff, or third parties, located around the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability governing the use and transfer of such data. To the maximum extent permitted by applicable law, by using any of the above data, you voluntarily consent to the cross-border transfer and hosting of such information.

Is the information collected through the Alice Lyrics Service secure?

We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and properly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes, or fail to follow policies. Therefore, although we make reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any implausible obligation to protect your personal information, you agree that willful misconduct will be the standard used to measure our compliance with that obligation.

Can I update or correct my information?

Your rights to request updates or corrections to the information Alice Lyrics collects depend on your relationship with Alice Lyrics. Staff may update or correct their information as specified in our internal company policies for use.

Customers have the right to request the restriction of certain uses and disclosures of personally identifiable information as follows. You may contact us in order to (1) update or correct your personally identifiable information, (2) change your preferences with respect to communications and other information you receive from us, or (3) delete personally identifiable information maintained about you in our systems (subject to the following paragraph) by deleting your account. Such updates, corrections, changes and deletions will have no effect on other information we maintain, or on information we have provided to third parties in accordance with this Privacy Policy prior to such updates, corrections, changes or deletions. To protect your privacy and security, we may take reasonable steps (such as requiring a one-time password) to verify your identity before granting access to your profile or making corrections. You are responsible for maintaining the secrecy of your unique password and account information at all times.

You should be aware that it is not technologically possible to remove from our system every single record of the information you have provided to us. The need to back up our systems to protect information from inadvertent loss means that a copy of your information may exist in a non-erasable form that will be difficult or impossible for us to locate. Immediately upon receipt of your request, all personal information stored in databases we actively use, and other easily searchable media will be updated, corrected, modified or deleted, as appropriate, as soon and to the extent reasonably and technically possible.

If you are an end user and wish to update, delete, or receive any information we have about you, you may do so by contacting the organization of which you are a client.

Staff

If you are a Alice Lyrics worker or applicant, we collect the information you voluntarily provide to us. We use the information we collect for Human Resources purposes to administer worker benefits and screen applicants.

You may contact us to (1) update or correct your information, (2) change your preferences regarding communications and other information you receive from us, or (3) receive a record of the information we have available to you. Such updates, corrections, changes and deletions will have no effect on other information we maintain, or on information we have provided to third parties in accordance with this Privacy Policy prior to such updates, corrections, changes or deletions.

Sale

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Alice Lyrics or any of its corporate affiliates (as defined herein), or that part of Alice Lyrics or any of its corporate affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our corporate affiliates. For the purposes of this Privacy Policy, “Affiliate” means any person or entity that directly or indirectly controls, is controlled by, or is under common control with Alice Lyrics, whether by ownership or otherwise. Any information about you that we provide to our corporate affiliates will be treated by them in accordance with the terms of this Privacy Policy.

Applicable Law.

This Privacy Policy is governed by the laws of IT, without regard to its conflict of law provisions. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy, except for those persons who may be entitled to bring claims under the Privacy Shield, or the Swiss-American regulatory framework.

The laws of italy, excluding its conflict of law rules, govern this Agreement and your use of the Website. Your use of the Website may also be subject to other local, state, national, or international laws.

By using Alice Lyrics or contacting us directly, you agree to this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website or use our services. Your continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Your Consent

We have updated our Privacy Policy to provide you with complete transparency about what is set when you visit our site and how it is used. By using our website, registering an account, or making a purchase, you consent to our Privacy Policy and agree to its terms.

Links to Other Websites

This Privacy Policy applies only to the Services. The Services may contain links to other websites that are not operated or controlled by Alice Lyrics. We are not responsible for the content, accuracy, or opinions expressed on such websites, and such websites are not reviewed, monitored or controlled for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to the rules and policies of that website. Such third parties may use their own cookies or other methods to collect information about you.

Advertising

This website may contain third-party advertisements and links to third-party sites. Alice Lyrics makes no representations as to the accuracy or suitability of the information contained in such advertisements or sites and assumes no responsibility for the conduct or content of such advertisements and sites and offers made by third parties.

Advertising keeps Alice Lyrics and many of the websites and services used free of charge. We work hard to ensure that ads are safe, discreet, and as relevant as possible.

Third-party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by Alice Lyrics of third-party sites, goods or services. Alice Lyrics assumes no responsibility for the content of any ad, promises made, or the quality/reliability of the products or services offered in any ad.

Advertising Cookies

These cookies collect information over time about your online activity on the website and other online services to make online advertising more relevant and effective for you. This is known as interest-based advertising. They also perform functions such as preventing the same ad from continuously reappearing and ensuring that ads are displayed correctly for advertisers. Without cookies, it is really hard for an advertiser to reach his audience, or to know how many ads were shown and how many clicks they received.

Cookies

Alice Lyrics uses “Cookies” to identify areas of our website that you have visited. A cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to improve the performance and functionality of our website, but they are not essential to its use. However, without these cookies, some features such as videos may not be available or you would be required to enter your login information each time you visit the website, as we would not be able to remember that you have previously logged in. Most web browsers can be set to disable the use of cookies. However, if you disable cookies, you may not be able to access the features of our website properly or at all. We never place personally identifiable information in Cookies.

Blocking and disabling cookies and similar technologies

Wherever you are, you can also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully use all of its features and services. You should also be aware that you may also lose some saved information (e.g., saved login information, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookies does not delete the cookie from your browser, you will have to do this yourself from within your browser, you should visit your browser’s help menu for more information.

Remarketing Services

We use remarketing services. What is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of offering Internet ads to people who have already visited your website. It allows your company to appear as if it is “following” people on the Internet by serving ads on the websites and platforms they use most.

Payment Details.

In connection with any credit card or other payment processing information you have provided to us, we are committed to storing this confidential information as securely as possible.

Children’s Privacy

We do not target anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and know that your child has provided us with personally identifiable information, please contact us. If we become aware that we have collected Personally Identifiable Information from anyone under the age of 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to our privacy policy

We may change our Service and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make changes to this Privacy Policy and give you an opportunity to review them before they go into effect. Thereafter, if you continue to use the Service, you will be bound by the updated Privacy Policy. If you do not wish to accept this or any updated Privacy Policy, you may cancel your account.

Third Party Services

We may display, include or make available third party content (including data, information, applications and other product services) or provide links to third party websites or services (“Third Party Services”).

You acknowledge and agree that Alice Lyrics will not be responsible for any Third Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect. Alice Lyrics does not and will not have any liability to you or any other person or entity for any Third Party Services.

Third Party Services and related links are provided solely as a convenience to you and you access and use them at your own risk and are subject to the terms and conditions of such third parties.

Facebook Pixel

Facebook pixel is an analytics tool that allows you to measure the effectiveness of your advertising by understanding the actions people take on your website. You can use the pixel to: Ensure that your ads are shown to the right people. Facebook pixel can collect information from your device when you use the service. Facebook pixel collects information that is kept in accordance with its privacy policy

Tracking Technologies

CookiesWe use cookies to improve the performance and functionality of our website, but they are not essential to its use. However, without these cookies, some features such as videos may not be available or you would be required to enter your login information each time you visit the website, as we would not be able to remember that you have previously logged in.

Local Storage

Local Storage, also known as DOM storage, provides web applications with methods and protocols for client-side data storage. Web storage supports persistent data storage, similar to cookies, but with greatly enhanced capacity and no information stored in the HTTP request header.

Sessions

We use “Sessions” to identify areas of our website that you have visited. A Session is a small piece of data stored on your computer or mobile device by your web browser.

About the General Data Protection Regulation (GDPR).

We may collect and use information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we will explain exactly how and why this data is collected, and how we keep this data under protection to prevent it from being replicated or misused.

What is GDPR?

GDPR is a European privacy and data protection law that regulates how EU residents’ data is protected by companies and improves the control EU residents have over their personal data.

GDPR is relevant to any company that operates globally, not just EU-based companies and EU residents. Our customers’ data is important no matter where they are located, which is why we have implemented GDPR controls as the gold standard for all our operations worldwide.

What is personal data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used alone, or in combination with other information, to identify an individual. Personal data goes beyond a person’s name or e-mail address. Examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation and ethnicity.

Data protection principles include requirements such as:

  • Personal data collected must be processed fairly, lawfully and transparently, and must be used only in a way that a person would reasonably expect.
  • Personal data must be collected only to fulfill a specific purpose and must be used only for that purpose. Organizations must specify why they need personal data when they collect it.
  • Personal data must not be kept longer than necessary to fulfill its purpose.

People covered by the GDPR have the right to access their personal data. They can also request a copy of their data and that their data be updated, deleted, restricted, or transferred to another organization.

Why is the GDPR important?

GDPR adds some new requirements regarding how companies must protect the personal data of the people they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for violations. Beyond these facts, it is simply the right thing to do. At Help Scout, we firmly believe that the privacy of your data is very important and have already put in place robust security and privacy practices that go beyond the requirements of this new regulation.

Rights of individual data subjects – Access, portability and deletion of data

We are committed to helping our clients meet the data rights requirements of GDPR. Alice Lyrics processes or stores all personal data in fully vetted, DPA-compliant providers. We retain all conversations and personal data for up to 6 years, unless your account is deleted. In that case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we do not retain it for more than 60 days.

We understand that if you work with EU customers, you must be able to provide them with the ability to access, update, retrieve, and remove personal data. We have you covered! We have been set up as self-service from the beginning and have always given you access to your data and that of your clients. Our customer support team is available to answer all your questions about working with APIs.

Contact us

Please do not hesitate to contact us if you have any questions.

By e-mail contact@alicelyrics.com